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Frequently Asked Questions

Find answers to common questions about our digital products, purchases, and how PixelCraft works.

You can browse our products here and complete your purchase securely through our official Etsy or TPT stores.

Frequently asked questions for PixelCraft

Yes. All products are digital downloads and no physical shipping is required.

After payment on Etsy or TPT, you'll receive a download link instantly or within a few minutes. You can also access your files anytime from your Etsy or TPT account under purchases.

PixelCraft uses Etsy and TPT as external marketplaces to process payments securely and deliver your digital products with a safe checkout experience.

Etsy is best for creative digital products like planners and printables. TPT (Teachers Pay Teachers) is best for educational resources for teachers and classrooms.

No. PixelCraft is not claiming official partnership or affiliation with these platforms.

Yes. You can request custom work from our Premium Custom section and complete the request via Etsy or TPT.

Yes, most products are printable. Check each listing for recommended sizes and paper options.

Usage rights depend on the license shown in each listing. Please read terms before commercial use.

Use our contact page for general help. For order-specific issues, message us through the marketplace where you purchased.

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